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Responsibilities
. Provide on-site technical support to front-end semiconductor OEM and fabrication customers for fluid system, gas delivery, and process application challenges.
. Diagnose and resolve complex tool, system, process, and fluid delivery issues impacting customer uptime, yield, reliability, and operational performance.
. Conduct root cause investigations and recommend corrective and preventive actions to resolve customer concerns.
. Support tool installation, startup, qualification, and troubleshooting activities within customer facilities.
. Evaluate customer fluid systems and identify opportunities to improve performance, reliability, safety, and operational efficiency.
. Provide technical expertise and best-practice recommendations for high-purity fluid systems and gas delivery systems.
. Lead technical discussions with customer engineering teams and establish credibility through deep application and process knowledge.
. Develop and maintain strong technical relationships with key stakeholders within front-end semiconductor OEM and fabrication customers.
. Work closely with Sales to identify, develop, and promote application solutions, products, and engineering services opportunities.
. Conduct customer site assessments and technical evaluations to identify opportunities for process improvements and solutions deployment.
. Design and develop application solutions proposals in collaboration with Sales, Engineering Services, and Commercial Proposal teams.
. Support technical clarification meetings, solutions presentations, and customer workshops as required.
. Collaborate with global Engineering Services teams, Product Engineering, Product Management, and Strategic Account teams to resolve customer challenges and support business growth initiatives.
. Provide customer insights, application feedback, and market intelligence to support product development and strategic account planning.
. Support internal associates technical knowledge development through product, application, and semiconductor process training.
. Support the development and execution of commercialization plans and strategic initiatives to grow semiconductor products, application solutions, and engineering services business.
. Leverage internal technical resources and subject matter experts to deliver differentiated customer solutions and experiences.
. Extend technical support to strategic regional customers and distributor partners as required
. Other duties and assignments as assigned from time to time.
Requirements
. Bachelor's degree in Mechanical Engineering, Chemical Engineering, Electrical Engineering, Materials Engineering, Instrumentation Engineering, or a related engineering discipline.
. Minimum 5 years of relevant experience in front-end semiconductor OEMs, semiconductor fabrication facilities, application engineering, process engineering, tool engineering, field engineering, or technical customer support roles.
. Hands-on experience supporting semiconductor manufacturing equipment, including installation, startup, qualification, troubleshooting, and performance optimization activities.
. Strong understanding of semiconductor manufacturing processes such as Deposition, Etching, Photolithography, Implantation, and/or related wafer fabrication technologies.
. Experience with high-purity fluid systems, gas delivery systems, and associated semiconductor process applications.
. Knowledge of semiconductor tool architecture, subsystem interactions, and fab/sub-fab operations.
. Familiarity with common failure modes including leaks, particle generation, flow performance issues, contamination risks, and system response challenges.
To find out more about this opportunity, please contact Lionel Liew at [Confidential Information].
We regret that only shortlisted candidates will be notified.
GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No:R1330693
Job ID: 149764915
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