Job Description
Job Description
Job Title: Field Payroll Specialist
Reports to: Manager, Field Payroll
Department: Shared Services Field Payroll
02-2020
BASIC PURPOSE:
The primary responsibility of the Field Payroll Specialist is to is to successfully prepare and process a weekly payroll for approximately 200+ field employees. This position works within the Field Payroll Team and handles all production and customer service tasks for the healthcare professionals and provides support to the healthcare facility, as well as the Sales/Billing and Accounts Receivable departments.
ESSENTIAL FUNCTIONS:
The primary function is to take ownership of the error free completion of the entire weekly pay/bill cycle to include:
Accurately key timesheets and other payroll related data (W-4, banking, etc.) within the specified deadlines
Enter new hires, terminate assignments as required Provide excellent customer service when communicating with HCPs, Sales, Billing and AR
Departments and facilities Audit all maintenance after Payroll is processed Process all payroll adjustments including manuals, wires Process multi-state entries Handle all incoming calls/inquiries related to payroll from HCPs and recruiters Research, resolve and communicate resolution to all interested parties Initiate, process and distribute manual checks and wires as required Research all HCP issues related to taxation, w-2s, earnings, deductions, reimbursements and
bonuses Process all necessary entries to correct issues and ensure accuracy of the payroll records Follow up with HCPs and recruiters to collect missing timesheets All other duties as assigned with or without accommodation
REPORTING RELATIONSHIPS:
Reports to Manager, Field Payroll
Job Description
5201 Congress Avenue Boca Raton, Florida 33487 | 800.347.2264 | crosscountryhealthcare.com
QUALIFICATIONS: College degree preferred or equivalent experience 2-3 years of payroll experience required Knowledge of multi-state payroll system preferred Working knowledge of Microsoft Office Suite
Skills:
Communication skills: verbal, written
Interpersonal skills
Problem solving skills
Excellent time management skills and ability to set and deliver on multiple priorities
Flexibility and the willingness to be cross-trained and assist as needed
Superior attention to detail while meeting tight deadlines, conflicting priorities and demands in a fast paced environment
Abilities:
Able to perform in a team environment with minimum supervision
Able to perform well under pressure
Able to adjust to changing priorities and workload and consistently meet deadlines.
Ability to learn and apply specific knowledge, skills, and technology required for the job
Behaviors:
Professional, positive attitude
Demonstrates excellent customer service to both internal and external customers
Identifies with company value statements; supports organizational, departmental goals, and policies/procedures.
Demonstrates initiative, dependability, and accountability.
CRITICAL COMPETENCIES FOR SUCCESS:
Problem solving - ability to identify the problem, resolve the immediate issue, as well as to define potential and viable solutions via root-cause analysis
Teamwork - ability to work well within the immediate area as well as with other internal and external areas of support
Communication ability to articulate to various levels within the organization; including providing task updates, issue resolution, and all various communications
Responsibility accuracy of the information provided to internal and external customers and timeliness of tasks performed
WORK CONDITIONS:
Must possess comfort in learning, training, and engaging with others virtually through Microsoft Teams and Zoom
Job Description
5201 Congress Avenue Boca Raton, Florida 33487 | 800.347.2264 | crosscountryhealthcare.com
Must be able to perform the essential functions of the job, with or without reasonable accommodation.
Prepared by: Date:
The above declarations are not intended to be an all inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to perform the job. Rather, they are intended only to describe the general nature of the job and be a reasonable representation of its activities.
Cross Country Healthcare is an EEO employer - M/F/Veteran/Disability
I have read and understand the responsibilities of this position:
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