Field Maintenance Eng/Sup

• Having good Technical Knowledge in Airfield Systems and able to Interact with Client and Operation Teams.
• Arrangement of spares, Consumables items as per the contract.
• Day to Day Interaction with HW Internal team for Billing, Engineering Team and Sourcing team.
• Preparing and Maintaining records of Preventative maintenance in the Airfield.
• Active participation with Client during Operation and DGCA inspection.
• Coordination with customer for arranging trainings to various stockholders.
• Updating Daily report and Monthly report to client and Internal HAIL teams.
• Internal Team Management (Allotment of team as per work conditions).
• Photometric compliance as per the contract.
• Managing Subcontract teams and their billing every month.
• Billing and Payment follow-up with Client. Competent mapping and Training to team members.
• Developing maintenance plans, implementation plans, test plans and final reports.
• Providing service support for complex AGL Systems.
• Lead and manage a team, providing guidance, support, and performance feedback to ensure high productivity and engagement.
• Manage day-to-day operation and allocate resources effectively.
• Ensure all work is performed in compliances with regulatory guidelines.
• Address and resolve employee, customer or operational issues in timely and effective manner.
• Identify skill gap and create development plans for team members.
• Planning & execution of Preventive Maintenance jobs on time (100% compliance to operational parameters).
• To ensure 100% compliance on Service Level Agreement (SLA), OTA & OTC.
• Handling a team of Service Engineers on HAIL/ Subcontract payroll.

Technical skills:

• Required AGL Field and CMS Systems.
• Desired CAT III AGL System,.
• Achieving Order Booking, Revenue & Collection plan every month

Skills/Qualifications:

• Ability to handle a team of Engineers on HAIL/ Subcontract payroll.
• Team player, Effective communication skills, Customer facing, Result oriented & hard working. 

WE VALUE:

• Previous industry experience
• Previous technical/installation experience
• Previous customer service experience
• Good written and oral communication
• Ability to follow instructions and identify mistakes
• Bachelor degree or technical/professional certificate
• Good presentation skills