Field instruments Services Engineer

Company Description OPTIMA INSTRUMENTS - India is a technology-focused organization headquartered in Vadodara, Gujarat, with offices located at Silver Line Complex near BBC Tower in Sayajiganj. The company is involved in providing instrumentation solutions and related services to a wide range of industrial clients. Team members work closely with customers across India, supporting their operational and technical needs. OPTIMA INSTRUMENTS emphasizes reliable service, technical expertise, and long-term customer relationships, offering opportunities for engineering professionals to grow in a dynamic, field-oriented environment.
Role Description The Field Instruments Services Engineer is a full-time, on-site role based in Vadodara, responsible for installing, commissioning, maintaining, and servicing instrumentation equipment at customer locations. Daily tasks include performing diagnostics and troubleshooting of field instruments, conducting preventive maintenance, and providing technical support to ensure optimal performance and minimal downtime. The role involves visiting client sites, documenting service activities, preparing reports, and coordinating with internal teams for spare parts and solution implementation. The engineer will interact directly with customers to address service requests, provide basic training on equipment usage, and uphold safety and quality standards during all field operations.
Qualifications

• Strong field service and on-site support skills, with experience managing instrumentation equipment at customer locations.
• Proficiency in troubleshooting and technical support, including diagnosing faults, resolving issues, and guiding customers through solutions.
• Experience with preventive maintenance activities, such as scheduled inspections, calibration, and performance checks of instruments.
• Effective customer service capabilities, including clear communication, professional conduct, and timely response to service requests.
• Diploma or degree in Instrumentation, Electrical, Electronics, or related engineering field.
• Ability to read and interpret technical manuals, wiring diagrams, and instrumentation drawings.
• Willingness to travel to customer sites within the region and work in industrial environments following safety protocols.
• Good problem-solving skills, attention to detail, and ability to work independently or as part of a field service team.