Female Branch Manager - Palakkad - Kerala

About Niva Bupa:

Niva Bupa Health Insurance Company Limited is a Public Listed Company on Stock exchange(s).

The company's purpose is to give every Indian the confidence to access the best healthcare. It intends to play the role of an enabler in the lives of its customers and help them live life without constraints. This is reflected in its brand philosophy – Zindagi Ko Claim Kar Le.

As of March 31, 2026, Niva Bupa had over 210 physical branches across India. It additionally offers health insurance through its ecosystem partners including 2.4 Lakh agents, close to 600 brokers, and over 120 Banca & Other Corporate Agency Partners. The company currently covers over 25 million lives and has over 10,500 hospitals empanelled in its hospital network.

Niva Bupa has consistently maintained 90%+ claim settlement ratio over the last 5 financial years.

With an employee base of over 10,100 people, the company is a certified Great Place to Work six times in a row.

Primary Role Description: -

• Enable achievement of key business outcomes
• Build a quality Agency by focusing on quality of hire and skilling
• Ensure adherence to all statutory and compliance requirements
• Drive the people agenda sharply to enable achievement of people outcomes.

Key Roles & Responsibilities:

a. Achievement of Business Plans

· To own the business plan for the branch – both top line and bottom line targets for Team

· Internalize the Management philosophy and business strategy of the company and drive it in the branch

· Ensure that the existing team of Agents is engaged, motivated and productive by forging a strong relationship with them

· Ensure that new Leaders and Advisors are constantly inducted, activated and productive for Team

· Drive the incentive schemes to ensure that the income of the Agency managers and Agent Advisors exceed benchmark

b. Team Building

· Recruit Quality resources –Business Development Managers

· Goal setting of all FLS and Leaders

· Regular and periodic review, monitoring and mentoring of the FLS and Leaders

· Managers to ensure that they are on track to achieve their goals

· Regular classroom and on the field training of the team to equip them with the necessary skill sets to perform optimally

· Ensure that the defined sales process of the company is adhered to by the team

· Identify and groom future leaders in the team.

· Maintain the branch discipline, culture and follow basic rhythm.

c. Business Expansion

· Identify potential business pockets in the branch jurisdiction

· Appoint Agents in these locations to procure business

d. Liaison with Home Office

· Own the resource and expense budget for the Branch

· Drive the R&R schemes floated by HO from time to time

· Design own Branch level R&Rs, marketing activities and implement them.

· Support the Unit Managers and team of Agents in liaison with the HO for addressing their requirements/ concerns

· Percolate the management guidelines to the entire team.

· Being fully compliant to all the norms laid down by the regulators and the company

· Keeping the expense ratio of the Branch well within the defined budget

· Maintain win- win relationship with other channels

Qualification Criteria

Education

· Graduation in any discipline from a recognized educational institute

· Preferably Post Graduate Degree/Diploma in Management from a recognized educational institute.

Additional Information

Experience

· 6+ years of relevant work experience, preferably in Health/Life Insurance with agency channel (Leader Module) experience

· 3+ years of team handling experience.

Eligible Applicants Can reach out Via

[Confidential Information] or +91-8970816362