| FCI:DTM - Lead Fraud Prevention |
| INTERNAL USAGE: |
| No. of Vacancies: | 2 | Reports to: | VP - Financial Crime Intelligence (FCI) |
| Is a Team leader | No | Team Size: | 7-8 |
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| Grade: | AVP / Senior Manager |
| Business: | Financial Crime Intelligence | Department: | Financial Crime Intelligence | Sub-Department: | DTM |
| Location: | Corporate Office, Worli |
| About Department |
| Financial Crime Intelligence (FCI) department has been created to enhance the Bank's capabilities in prevention, detection and response to frauds against the Bank as well as our customers. This a centralized team that will focus on ensuring there is a strong feedback loop of learnings into improvement in practices, models and customer journeys, develop analytics and technological capabilities as a competitive advantage and deepen our focus on training to ensure fraud prevention at the frontline. With these objectives in mind, a new department Financial Crime Intelligence has been created with the Fraud Control Unit (FCU) and Digital Transaction Monitoring (DTM) being housed under the FCI department to ensure greater synergies. |
| About the Role |
The Loan Fraud unit within FCI is being expanded to improve coverage of customer onboarding both at Digital & Physical journeys across Retail Lending, Bharat Banking & DBAT. The position will - - Be responsible for identifying gaps in process / policy / customer journeys, analyzing frauds across products with an objective to recommend suitable changes in the product construct with the relevant stakeholders.
- Be actively involved in drafting and presenting Fraud Risk Assessments (FRAs) with active engagement of stakeholders across businesses keeping in mind the polices / regulations governing the respective products.
- Have to seamlessly collaborate with various stakeholders within the bank and with external parties with the objective of introducing tech tools, enablers, automation etc., to ensure risk mitigation.
- Track latest trends in frauds across products and use of latest technology for problem solving.
- Work closely with the Fraud Control Unit (FCU) to incorporate their learnings from incidents and recommend improvements in the onboarding process.
Candidate must have 10- 12 years of work experience in Investigation (Corporate / Retail), Forensic Services, Fraud Risk, Fraud control unit and should have good analytical skills, excellent communication and presentation skills including proficiency with MS Office, LOS, Finacle / Finone and should be abreast of latest tech tools. |
| Key Responsibilities |
- Ability to analyze the Retail frauds and identify gaps and lacunas in policy and processes which led to the fraud.
- Recommend practical changes which will be in line with RBI policies and circulars after thorough discussion with the relevant stakeholders.
- Independently peruse the process note / SOPs across all products and draft fraud risk assessment for products offered to bank customers.
- Understand the current systems capabilities for implementation and assist in avoiding similar frauds in future.
- Analyzing root causes and implement corrective actions to ensure that such incidents do not reoccur.
- Prepare MIS and SOP to support the functioning of the loan fraud unit.
- Assist in developing early warning signals through open sources databases, media, and other public domains, considering socio economic & political changes. This can be done with the help of the vendor after its thorough evaluation.
- Develop working relationship within Bank with relevant stakeholders for smooth functioning of the loan fraud unit and FCI team.
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| Qualifications |
- Graduate in any discipline
- CFE certification will be an added advantage.
- Any relevant Certification will be an added advantage
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| Role Proficiencies: |
- Investigation skills
- Forensic examination
- Loan lifecycle knowledge
- Data Analytics
| - People & social skills
- Language and presentation skills
- Cross functional stakeholder management
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