Fashion Consultant

Job Title: Fashion Consultant AMPM

Locations: Delhi-NCR DLF Emporio (Vasant Kunj), Khan Market & The Kila (Mehrauli)

Job Description

We are hiring Fashion Consultants for our Delhi-NCR stores. This is a customer-facing role for individuals with excellent styling sense, luxury retail etiquette, and the ability to deliver high-quality customer experiences.

Key Responsibilities

Driving Sales:

Actively work towards achieving individual and store sales targets

Utilize effective sales techniques to maximize sales opportunities

Engage with customers in a friendly and professional manner

Understand customer needs and preferences to provide personalized product & styling recommendations

Maintain thorough knowledge of all products and collections (including new arrivals & seasonal collections)

Track and strive to improve key sales KPIs AOV, UPT, Conversion Rates

Customer Experience:

Greet and assist customers promptly and courteously upon arrival

Guide customers throughout their shopping journey, from inquiry to final purchase

Ensure fitting rooms are clean and ready

Assist with try-ons, fit, and styling

Maintain a welcoming store environment with the right music, fragrance, and temperature

Ensure a smooth and pleasant checkout and packaging experience, reflecting the brand's luxury image

Product Feedback:

Gather specific customer feedback and relay to store manager

Stay updated on fashion trends and customer preferences to guide product recommendations

Visual Merchandising:

Maintain visually appealing and organized product displays per VM guidelines

Assist with window display updates to reflect collections and promotions

Inventory Management:

Monitor and replenish stock levels on the shop floor

Assist in receiving, ironing, and displaying new inventory

Keep the stockroom organized for easy retrieval

Store Uniform & Grooming:

Follow the brand's uniform and grooming standards

Maintain personal presentation that reflects the luxury positioning of AMPM

Team Collaboration:

Collaborate with fellow stylists and share responsibility for store performance

Attend regular training and team meetings on products, styling, and store policies

Store Operations:

Assist in store opening and closing procedures

Follow proper cash handling protocols (Storage & Deposit)

Maintain cleanliness and organization per daily checklists

Who Should Apply

15 years experience in fashion, lifestyle, or luxury retail

Strong communication and styling skills

Well-groomed and customer-service oriented

Comfortable with international travel (for trunk show roles)

Based in Delhi-NCR or willing to relocate