Facility Soft Service Executive

Job Description :

• Oversee the day-to-day operations of soft services in the facility (e.g., housekeeping, pest control, landscaping, etc.)
• Ensure all soft services are provided as per agreed standards and within allocated budgets.
• Coordinate with vendors and service providers for the delivery of soft services.
• Conduct regular inspections of the facility to ensure cleanliness and safety.
• Manage the team responsible for cleaning, maintenance, and other soft services within the facility.
• Prepare and maintain reports on service quality, service requests, and incident management.
• Handle complaints and queries related to soft services and ensure prompt resolution.
• Ensure compliance with safety, health, and environmental regulations.
• Monitor and track the inventory of cleaning materials, tools, and other consumables.
• Develop and implement procedures to enhance the efficiency and quality of soft services.
• Schedule and supervise routine maintenance and cleaning schedules.
• Liaise with internal teams to ensure alignment with company standards and goals.
• Manage emergency situations and coordinate responses as needed.