Facility Executive - Soft Services
Jones Lang LaSalle Property Consultants (India) Pvt. Ltd. is seeking a dedicated Facility Executive - Soft Services to oversee the day-to-day operations of our properties. Working closely with the Facilities Manager and Assistant Facilities Manager, you will be instrumental in ensuring seamless facility services, continuous improvement, and high client satisfaction.
What this job involves:
- Prioritizing Facility Needs: Oversee the property's daily operations, ensuring all administrative functions, security issues, and facility services are covered. Strive for continuous improvement in all processes.
- Supply & Contract Management: Monitor property supplies, ensuring adequate stocks and materials for smooth operations. Manage supply and service contracts as approved by clients.
- Risk Mitigation & Safety: Participate in emergency evacuation procedures, and handle crisis management and business continuity plans. Stay on top of health and safety issues and actively participate in their review.
- Budget & Invoice Management: Monitor the property's budget, ensuring sufficient petty cash for operations. Ensure vendor invoice processes comply with established standards.
- Client Satisfaction & Performance: Take on difficult issues and seek opportunities to improve operations. Work closely with the team to achieve key performance metrics and meet service level agreements.
- Audits & Reporting: Carry out routine service audits to ensure team performance is maintained. Create stock reports, meeting minutes, and monthly management reports for clients.
What we're looking for:
- Strong Knowledge of Property Operations: A degree in business or hotel and building management, with at least 3 to 5 years of experience in facilities management. Must demonstrate good working knowledge in occupational safety and aptitude in client-centric operations.
- Solid Background in Team Management: An adept leader with a proven track record in managing a team, capable of effectively rolling out improvement plans. Possess superior communication and reporting skills.
