Should possess detailed information about the company, facility, policy and the procedures.
Should have an eye for detail and the ability to effectively coordinate with the end user, other departments, and vendor partners.
Obtains list of the events and requests from the helpdesk daily. Prioritize and delegate the work accordingly.
Manage the pest control operations and services.
Coordinate with pest control service providers/vendors to ensure timely and effective execution of pest control activities.
Compliance and policies: Ensure compliance with relevant regulations, guidelines, and internal policies pertaining to pest control and hygiene.
Pest control planning: Develop and implement pest control plans and strategies.
Quality control: Monitor the quality and effectiveness of pest control services provided by vendors, conducting inspections and audits as needed.
Maintain accurate records of pest control activities, service schedules, reports, and documentation, and provide timely updates to relevant stakeholders.
Training and awareness session regarding pest control best practices, prevention measures, and reporting procedures.
Monitor and inspects the work of the team for conformance to the prescribed standards of cleanliness.
Maintain clear and efficient communication and coordination with all the departments.
Schedules periodic major cleaning projects including carpet, upholstery, chair shampooing, cleaning of windows, drains, canopy etc.
Schedules deep cleaning of all meeting rooms and workstation on periodic basis including.
Handling, escalating, and updating all user complaints/ concerns in an efficient and timely manner.
Investigate concerns regarding housekeeping service or equipment and take corrective action.
Provides support to the facility manger in operations by staff training, coaching, counselling's and enforcing to the standard operating procedures.
Ensure all meeting room functions/ events / VIP/ customer visits are properly set according to the requests/ instruction received.
Provide with all sorts of reports/ data after validation as required.
Assists in controlling the expenses and provide cost effective solutions.
Manages the deployment as per schedule, highlight all absenteeism.
Maintain high quality of housekeeping standards external/public area.
Co-ordinate with vendors eg: Interior plant maintenance, faade, garden for services.
Attend to any user complaints and take service recovery measures if required.
Maintains the record for repair and periodic maintenance of cleaning equipment.
Prepares store requisition, purchase other supplies and equipment, also monitor par stock on all housekeeping supplies and chemicals.
Select, staff, recruit, hire, and train qualified housekeeping candidates.
Attends training seminars to perfect housekeeping techniques and procedures and enhance supervisory skills.
Records data concerning work assignments, personnel actions, and timecards, and prepares periodic reports.
Attends periodic meetings to discuss issues/ complaints, to make recommendations for service improvement and efficient operations.
Must be able to work in multiple shifts and timings.
Be multitasking and able to deliver the results as desired within timelines.
