Facilities Manager

About the role:

The Facilities Manager will (lead a team to) manage the day-to-day Facility Operations and activities for the assigned facility and all offices in assigned geography.

The role involves to be the on-site key point of contact for key location stakeholders and will assume

overall responsibility for Facility Management, Landlord management, any infrastructure projects.

Additionally will be responsible for Planning, tracking and execution of required works, activities, space and seating management etc

The candidate will also be overseeing and own the financial activities namely plan for budgets, track spending, billing, provisions, accounting, vendor and contract management, purchase of material, equipment and supplies etc.

The rolle also involves overseeing the Day to day operations of outsourced manpower involved in janitorial work, security and maintenance of equipment and assets

Expectations/ Requirements:

Ideal Experience

Bachelor's degree with 10 to 12 years of experience in facilities, property management or hospitality.

Has background and experience working in service industry / environment

Knowledge of local occupational health and safety and regulatory requirements

Knowledge of critical facilities

Knowledge of vendor management for specialized services

Excellent understanding of technical aspects of property as well as the utilities

Proven capacity to understand and interpret commercial contracts

Strong budget management and financial analysis skills

Other Personal Characteristics

Strong communicator Good presentation skills and possesses strong verbal &; written communication

skills (English, Hindi,local language), and an active listener

Passion for quality has an eye for detail to ensure best delivery of services

Self-motivated; confident, energetic and processes the ability to effectively deal with stressful situations

Flexible able to adapt to rapidly changing situations

Strongly goal-oriented able to focus on meeting all performance targets

Is a team player able to cooperate and work well with others to meet targets

Proven ability to initiate and follow through with improvement initiatives

Exhibits honesty & trustworthiness

Open to new ideas & willing to challenge status quo

Major Responsibilities

People Management

Develop and sustain a high-quality well motivated team

Manage and coach team

Ensure high staff morale, trust and work ethics

Build and maintain an environment that supports teamwork, co-operation and performance

excellence within team

Mentor and enable Training &; Development of team members

Stakeholder Management

Proactively engage stakeholders to ensure that on site expectations are met

Build and develop effective stakeholder relationships across multiple levels of the organisation

On-site key point of contact for Facilities / Admin in the assigned premises and geography

Contracts Management

Plan and manage all contracts and leases to ensure that they are professionally delivered at the right costs

Ensure expiry of contracts are well-monitored and re validations are initiated if needed

Ensure contracts are continually assessed to deliver best value.

Calculate and compare costs for goods and services to maximize cost-effectiveness

Coordinate and monitor activities of contract suppliers

Manage contractor and vendor relationships

Procurement & Vendor Management

Ensure vendors are well-managed, delivering services on time and within budget

Review the maintenance/service practices of Fm vendors, M&;E contractors to deliver quality

work practices in line with the manufacturer recommendations, established processes, tools and

documentation

Plan and manage budgets for soft services and sustenance of premises under active influence.

Ensure that vendor procurement processes comply with agreed procurement guidelines and best practices.

Financial Management

Verify payment and invoicing match with contract pricing

Monitor expenses and payments

Generate and present regular reports and reviews of facility-related budgets, finances, contracts,

expenditures and purchases for the location

Develop and implement cost reduction initiatives

Ensure financial processes are followed at all times

Health & Safety Management

Ensure the provision of a safe working environment

Advise on and monitor energy efficiency

Oversee environmental health and safety

Ensure compliance with statutory regulations on fire, health and safety standards

Operations Management

Recommend continuous quality improvement practices and implement Industry Best Practice

operations

Implement building procedures and performance measures and ensure they are maintained at

all times

Ensure all Critical Environment Managements requirements are met

Review existing operations regularly to reduce costs and improve operational standards

Plan and take responsibility for office upkeep, smooth operations of all installations & works

pertaining to the facility

Develop and implement a facility management program

Supervise the office upkeep activities & overall maintenance of facilities and equipment.

Conduct and document regular facilities inspections

Allocate and manage facility space for maximum efficiency

Coordinate intra-office moves

Oversee facility refurbishment and renovations

Plan and manage facility central services such as reception, security, cleaning, catering, waste

disposal and parking

Implement best practice processes to increase efficiency, reduce the cost

Check completed work by contractors and vendors

Plan and monitor appropriate facility management staffing levels

Ensure efficient utilization of facility maintenance staff

Develop and implement innovation programs and processes that reduce utility costs, increase

productivity and savings and share learnings with within department

Continuous optimization of processes, tools and documentation

Achieve Key Performance Indicators and Service Level Agreement targets

Risk Management

Ensure a property risk management program including audits is implemented and maintained

Ensure escalation procedures and incident reporting procedures are implemented and in place

Assist in the development of guidelines and strategies to ensure compliance with One97

business code of conduct.