Facctum - Lead Fenergo KYC SaaS Developer - Configuration Engineering

Role Purpose

The Lead Fenergo KYC SaaS Developer / Configuration Engineer will play a central role in the implementation, development and ongoing management of LSEGs Fenergo KYC SaaS platform.

During the initial Day 0 and MVP implementation, the role will work closely with Fenergo, systems integrators and other third-party delivery partners to shape the solution, validate designs, oversee configuration and integrations, and ensure that the platform is implemented in a maintainable and supportable manner.

Following the initial implementation, the role will transition into a long-term platform ownership position, responsible for the ongoing development, delivery, operation and technical management of Fenergo within an Agile, product-led environment.

This is a hands-on engineering and configuration role. The successful candidate will combine deep knowledge of the Fenergo platform with strong delivery, integration and product-development capabilities. They will act as an internal subject-matter expert, reduce dependency on third parties and help establish a sustainable in-house Fenergo engineering capability.

Requirements

Key Responsibilities :

Day 0 And MVP Implementation

• Work alongside Fenergo, systems integrators and implementation partners to deliver the initial KYC platform capability.
• Review and challenge solution designs, requirements, configuration approaches and integration patterns proposed by third parties.
• Ensure that business and AFC policy requirements are translated accurately into Fenergo workflows, rules, risk models and data requirements.
• Validate that proposed solutions use standard Fenergo capabilities appropriately and avoid unnecessary customisation.
• Participate directly in platform configuration, integration development, testing, data migration and deployment activities.
• Identify design defects, product limitations, operational risks and maintainability concerns early in the delivery lifecycle.
• Ensure that technical decisions, configuration and integration patterns are appropriately documented.
• Establish effective knowledge transfer from implementation partners into LSEG.
• Build sufficient internal capability to support a controlled transition from vendor-led implementation to internal platform ownership.
• Support readiness for production, including operational acceptance, support models, monitoring, release processes and environment controls.
  
  

Platform Configuration And Development

• Configure and maintain Fenergo KYC and Client Lifecycle Management capabilities.
• Develop workflows covering onboarding, due diligence, periodic reviews, event-driven reviews, remediation and offboarding.
• Configure lifecycle stages, activities, tasks, queues, approvals, routing logic, service levels and exception-handling processes.
• Configure entity types, related parties, ownership and control structures, beneficial ownership requirements, documents and declarations.
• Develop and maintain customer risk-assessment models, due-diligence rules and risk-based processing.
• Configure user roles, permissions, work groups and segregation-of-duties controls.
• Assess new requirements against existing platform capabilities and recommend appropriate implementation options.
• Promote reusable configuration patterns and consistent engineering standards across the platform.
• Maintain the platform in a manner that minimises technical debt and supports future scalability.
  
  

Policy And Rules Management

• Translate KYC, AML and wider AFC policies into executable Fenergo configuration and decision logic.
• Configure policy rules based on jurisdiction, legal-entity type, product, customer relationship, risk, ownership and other relevant attributes.
• Implement simplified, standard and enhanced due-diligence requirements.
• Configure policy applicability, data requirements, evidence requirements, documentation and approval thresholds.
• Maintain customer risk-rating methodologies and associated decision rules.
• Perform impact assessments for changes to AFC policy, regulation or business processes.
• Maintain traceability between policy requirements, business rules, platform configuration and test evidence.
• Ensure policy changes are implemented through controlled product and release-management processes.
  
  

Integration Development

• Design, develop and support integrations between Fenergo and the broader LSEG technology estate.
• Implement integrations using supported Fenergo APIs, events, webhooks, connectors, batch interfaces and internal integration mechanisms.
• Integrate Fenergo with party-master platforms, screening services, identity-verification providers, document repositories, product platforms, data services and reporting solutions.
• Define and maintain interface contracts, field mappings, validation rules, transformations and reconciliation controls.
• Implement appropriate integration monitoring, error handling, retry and recovery processes.
• Diagnose issues across Fenergo, middleware, data and downstream-system boundaries.
• Work with architecture and engineering teams to ensure integrations align with LSEG security, data and technology standards.
• Manage the impact of changes to upstream and downstream systems on Fenergo processes.
  
  

Product-Led Platform Ownership

• Take long-term ownership of Fenergo as a strategic KYC platform and technology product.
• Work closely with the Product Owner to define and maintain the platform roadmap and product backlog.
• Translate business outcomes, policy changes, operational improvements and technical requirements into deliverable backlog items.
• Contribute technical expertise during product discovery, prioritisation and roadmap planning.
• Balance new capability delivery with platform resilience, simplification, maintenance and technical-debt reduction.
• Provide clear advice on platform capabilities, constraints, costs and design trade-offs.
• Identify opportunities to improve automation, user experience, control effectiveness and operational efficiency.
• Track platform performance, adoption, service quality and delivery outcomes.
• Support incremental development of the platform beyond the initial MVP.
• Ensure the platform evolves in line with changing business, regulatory and technology requirements.
  
  

Agile Delivery

• Operate as a senior member of a cross-functional Agile product team.
• Participate in discovery, backlog refinement, sprint planning, daily stand-ups, reviews and retrospectives.
• Break down requirements into clear technical and configuration deliverables.
• Provide estimates and identify dependencies, delivery risks and technical constraints.
• Deliver configuration, integrations and platform enhancements through iterative releases.
• Work closely with Product, AFC Operations, Compliance, Architecture, Engineering, Testing and Service Management.
• Support automated and repeatable testing, deployment and configuration-validation practices.
• Ensure that each release meets agreed functional, non-functional, security and operational requirements.
• Promote continuous improvement across engineering and product-delivery practices.
  
  

Environment, Release And Configuration Management

• Manage Fenergo environments across development, testing, pre-production and production.
• Establish controlled processes for configuration promotion and deployment between environments.
• Maintain environment-specific settings, endpoints, reference data and integration dependencies.
• Support release planning, implementation, verification and rollback activities.
• Identify and resolve configuration drift and unintended differences between environments.
• Coordinate SaaS upgrades, patches, maintenance windows and vendor releases.
• Assess vendor release notes and identify impacts on existing configuration, integrations and operating processes.
• Ensure appropriate regression testing is completed for platform upgrades and changes.
• Maintain accurate configuration inventories, release records and audit evidence.
• Ensure platform changes comply with LSEG change, security and operational-risk controls.
  
  

Platform Operations And Service Management

• Own the technical health and operational stability of the Fenergo platform.
• Provide technical support for production processes and business-critical KYC journeys.
• Investigate incidents involving workflows, rules, integrations, data, access or platform configuration.
  
  

(ref:hirist.tech)