Work Dynamics
What this job involves
Overall responsibility for managing the client Cafeteria operations across all sites in coordination with the client vendor partner.
Major Responsibilities/ Accountabilities
Establish and enforce nutritional standards for dining establishments based on accepted industry standards.
Review & plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
Monitor food preparation methods, portion sizes, and garnishing and presentation of food in order to ensure that food is prepared and presented in an acceptable manner.
Investigate and resolve complaints regarding food quality, service, or special events catering.
Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
Test cooked food by tasting and smelling it in order to ensure palatability and flavor conformity prior to beginning of food service.
Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control for food preparation & service area.
Establish standards for generating customer feedbacks.
Maintain food and equipment inventories, and keep inventory records.
Record the number, type, and cost of items sold in order to determine which items may be unpopular or less preferred.
Review work procedures and operational processes of the catering vendor in order to determine ways to improve service, performance, and/or safety.
Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients
Reviews food production schedules and catering events to determine variety and quantity of foods to prepare.
Reviews scheduled catering event requests weekly and process them with help of the catering vendor.
Develops and implements systems and processes to establish and maintain records for the cafeteria operation and conduct hygiene audits internally & with help of external agency.
Performs miscellaneous job-related duties as assigned.
Self Management
- Comply with the Health, Safety and Environmental Policies
- Proactively contribute to creating a good team atmosphere
- Anticipates and overcomes obstacles
- Makes useful links to arrive at insightful plans and solutions
- Embraces personal challenge
- Resilient, optimistic, flexible and works well under pressure
- Confident, rounded thinking
- Is self aware
Sound like you To apply you need to have:
Key skills
- Proven management skills with the ability to optimise team performance and development
- Highly skilled communicator with the ability to communicate complex concepts to others
- Excellent interpersonal skills with the ability to form and maintain strong relationships internally and externally and engage with stakeholders
- Highly developed analytical and problem solving skills
- Excellent attention to detail skills
- Highly developed numeracy, statistical and reporting skills with the ability to analyse, interpret and manage information, data and trends
- Results orientated and organised with the ability to plan and deliver against deadlines and the ability to motivate others to deliver
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
