Greet customers in a friendly and professional manner
Take customer orders accurately and efficiently
Answer customer questions about menu items, specials, and promotions
Prepare and serve food and drinks in a timely and efficient manner, ensuring quality and presentation standards are met
Handle payment transactions accurately and efficiently, including processing credit card payments and making change
Follow all food safety and sanitation guidelines, such as proper handling and storage of food, cleaning and sanitizing of equipment and utensils, and maintaining personal hygiene
Communicate effectively with other team members, such as kitchen staff and supervisors, to ensure smooth and efficient operation of the restaurant or food service establishment
Provide excellent customer service by addressing customer complaints and concerns in a professional and timely manner
Excellent customer service and communication skills