Job Description
To ensure that at all times the service sequence in the restaurant is followed.
- To seat the guests and present them with the menus.
- To take F&B orders from the guests in the standard manner and should be able to offer suggestions.
- Conduct cash handling.
- Responsible for the maintenance of service equipment
- To know all the reservations of the day.
- To coordinate with the respective kitchens
- To be very well versed with menu pricing and to know the basic methods of preparing the dishes and the ingredients.
- To know all the events of the day.
- To meet all the guests before the event and check the details
- To identify regular customers and VIP accounts.
- To make efforts to minimize food costs and other related costs
- To solicit feedback from event coordinator on the quality of food/service after every function.
- Participate in any training and / or development programs.
- Project a positive and motivated attitude.
- Handle guest or other TM's inquiries in a courteous and efficient manner.
- Report all guest complaints or problems to immediate superior
