Focus on the Customer
Seeks to understand the guest, internal and external customers and meet and exceed the needs of both the customer and the company.
Excellent Communication Skills.
Pleasant personality
Attend to Detail
Ensure that work is accurate, thorough and to the highest standards.
Foster Teamwork
Works well in a team environment and motivates team to sustain exceptional levels of performance.
Communicate Effectively
Clarify and provide information so that co-workers, customers and suppliers understand and can take action.
Takes Responsibility
Demonstrates personal ownership of tasks and follow through to get required results.
Technical Service Skills
Demonstrate understanding of the technical service skills for assigned area (i.e. food and beverage service, housekeeping, etc..).
Point of Sale
Skilled in utilisation of point of sale systems and/or other back-of house systems.
Up selling
Know the available products and services and suggest alternatives.
Education Criteria :
- Diploma or Degree in Hotel Management of Food & Beverage Service Department
Can also connect at
[Confidential Information]
Skills
F&B Service
