Avant de postuler un emploi, slectionnez votre langue de prfrence parmi les options disponibles en haut droite de cette page.
Dcouvrez votre prochaine opportunit au sein d'une organisation qui compte parmi les 500 plus importantes entreprises mondiales. Envisagez des opportunits innovantes, dcouvrez notre culture enrichissante et travaillez avec des quipes talentueuses qui vous poussent vous dvelopper chaque jour. Nous savons ce qu'il faut faire pour diriger UPS vers l'avenir : des personnes passionnes dotes d'une combinaison unique de comptences. Si vous avez les qualits, de la motivation, de l'autonomie ou le leadership pour diriger des quipes, il existe des postes adapts vos aspirations et vos comptences d'aujourd'hui et de demain.
Job Summary
Fiche de poste :
The CBIA specialist will be responsible to handle high dollar request, audit RNT's and other sub-processes. Responding customer inquiries concerning their invoices, meeting the department performance criteria. The position mandates emphasis on quality and a positive customer experience for both internal and external customers. He/She will be responsible for communicating information and clarification to Site Management team, Senior leadership, Customer, Pricing, F&A, Business Development and OTC team.
Job Duties
- Handle huge and complex data for the high profiled customer.
- Calculate and process billing adjustment rebates to resolve the incorrect billing.
- Timely follow-up on the approvals with AE's and management.
- Handle various special projects.
- Assist and respond to customer and internal customer on the inquiries/queries concerning their invoices.
- Explains in detail the calculation methodology to the sales force so they can present to the customer if required.
- Handling various process reports.
- Conducting trainings and PKT's.
- Extending floor support and give constructive feedbacks.
Skill Requirement
- Excellent written and communication skills
- Excellent interpersonal skills
- Analytical and problem solving skills
- Self-motivation and the ability to work on your own initiative
- Must possess advance reasoning and research skills
- Decision making skills
- Customer focused
Prerequisites
- Graduate/ Post graduate. Degree in finance & accounting will be preferable
- Knowledge of MS office
- Must have minimum 2 years of billing knowledge.
- Good logical reasoning, thought process and analytical skills.
Type De Contrat
en CDI
Chez UPS, galit des chances, traitement quitable et environnement de travail inclusif sont des valeurs clefs auxquelles nous sommes attachs. 
