Export Sales Support

The opportunity

General Sales & Marketing work focuses on a combination of general sales and marketing work including: Face-to-face and/or remote sales to new or existing customers Assessing customer needs and suggesting appropriate products, services and/or solutions Planning, developing, and delivering the marketing strategy for products/services and associated brand(s) Evaluating, measuring, and managing the product/brand P&L (e.g., budgeting, expenditures, profitability, return-on-investment, etc.) Incumbents in this specialization may also provide customer service and support in the form of information on product/price and resolution to issues related to billing, shipping, delivery, complaints, etc. Incumbents matching to this specialization are compensated based on achievement of sales targets.

How you'll make an impact ‹

• Timely acknowledgment of enquiry and sharing them with the respective department.

• Capability to understand customer drawings, product knowledge and related specifications.

• Knowledge of contract review procedure and get clarification from customers for the enquiry received before offer submission.

• Preparation of rate contract/offers and submitting them to customers.

• Following up on submitted offer to convert them into orders.

• Acknowledging the purchase orders received by submitting the order acceptance and coordinating for the delivery dates with order handlers.

• Preparation of the monthly delivery schedule plan as per the customer requirements.

• Ensuring the consistent loading of products manufactured at the factory.

• Getting Input from customers on their requirements and prioritizing those materials in production to increase customer satisfaction.

• Collaborate with Backend & Head of Production to improve delivery and timely response to customers.

• Communication to the customers on planned deliveries during the month and update if any revision in the dates.

• Coordinating with order handler for packing list and arranging forwarders for the planned material during the month wherever required.

• Sending invoice and packing list for attestation by Chamber of Commerce.

• Coordinating with the logistics team by providing the dispatch information and arranging the BL for the timely submission.

• Submitting the relevant documents to bank through FEMA for timely material customs clearance.

• Sending overdue payment information to ensure payment on time and reduce DSO.

• Support improvement of Sales Process.

• Ensure compliance with internal and external regulations, procedures, and guidelines.

• Live the company's core values of Safety and Integrity, taking responsibility for actions while caring for colleagues and the business.

Your background:

• Should be a Graduate.

• Proven work experience in the transformer environment, marketing and sales with minimum 2 years relevant work experience. With background in contract review, quotation preparation including costing and pricing experience.

• Hands-on experience in sales documentation for delivering excellent customer experience. Knowledge on SAP and MS Office

• Understand sales performance metrics.

• Excellent communication & interpersonal skills both verbal and written, negotiation skill, influencing skills.

• Proficiency in both spoken & written English language is required