Job Description

Job Description:

About the Role

We are looking for a proactive and detail-oriented Export Coordinator to manage and coordinate with our international (abroad) clients. The ideal candidate will be responsible for handling inquiries, managing leads provided by the company, ensuring timely follow-ups, and coordinating end-to-end export processes. If you have strong communication skills and experience in international client coordination, we would love to hear from you!

Key Responsibilities
Handle inquiries from international clients promptly and professionally
Manage and follow up on leads provided by the company
Maintain regular communication with overseas customers
Coordinate end-to-end export processes from inquiry to shipment
Prepare and manage export documentation
Coordinate with internal departments (sales, logistics, accounts, production, etc.)
Track orders, shipment schedules, and ensure timely delivery
Maintain accurate records of client communication and order status
Resolve client concerns efficiently to ensure customer satisfaction

Required Skills & Qualifications
2-3+ years of experience in Export Coordination / International Sales Support
Excellent verbal and written English communication skills
Strong follow-up and negotiation skills
Good understanding of export documentation and procedures
Ability to manage multiple tasks and deadlines
Proficiency in MS Office (Excel, Word, Outlook)
Strong organizational and coordination abilities

Preferred Attributes
Experience handling international clients
Must have good communication skills
Customer-focused mindset
Self-motivated and result-oriented