Job Description

The Vacancy

Uniserve is looking for an organised and detail-focused Export Operator to join our Linehaul & Customs team. This is a fantastic opportunity for someone with freight forwarding, customs, or ecommerce logistics experience who thrives in a fast-paced environment and enjoys coordinating international shipments from start to finish.

Working closely with customers, carriers, hauliers, and internal stakeholders, you will play a key role in ensuring export shipments are processed accurately, compliantly, and efficiently. You'll be responsible for handling a variety of operational and administrative tasks that support the successful movement of goods across international markets.

This role operates on a Wednesday - Sunday shift pattern, with working hours from 6:00am - 2:30pm. Applicants must be comfortable working permanent night shifts.

Key Responsibilities:

Create and upload shipment jobs into the internal freight and ecommerce management system.
Prepare and issue Air Waybills (AWBs), ensuring all shipment information is accurate and compliant.
Complete customs entries and declarations in line with HMRC and international trade requirements.
Send pre-alerts and shipping documentation to customers, agents, and carriers.
Liaise with hauliers regarding collections, deliveries, shipment updates, and transport-related queries.
Prepare and manage CMRs, T1 documents, and GMRs in accordance with UK and EU regulations.
Verify, code, and process supplier invoices, ensuring rates and job costs are accurate before submission.
Maintain accurate records and documentation across all shipments.
Support the wider Linehaul & Customs team with day-to-day operational and administrative requirements.
Assist with additional tasks and projects as required.

What We're Looking For:

Bachelor's degree in Supply Chain, International Logistics, or a related field.
4-5 years experience in a Linehaul, Customs, Export Operations, or Freight Forwarding role.
2 -3 years experience within logistics, supply chain, freight, or ecommerce environments.
Strong understanding of international freight forwarding processes and customs documentation.
Knowledge of export procedures, AWBs, customs entries, CMRs, T1s, and GMRs.
Proficient in Microsoft Office applications, particularly Excel, Word, and Outlook.
Excellent attention to detail with a focus on accuracy and compliance.
Strong organisational skills with the ability to manage multiple priorities simultaneously.
Effective verbal and written communication skills.
A positive, proactive, and solution-focused approach to work.
Ability to work independently while also contributing as part of a wider team.
Comfortable working under pressure in a fast-paced operational environment.
Strong command of written and spoken English.

Why Join Us

At Uniserve, we foster a high-performance culture built on collaboration, accountability, and excellent customer service. You'll have the opportunity to contribute to a growing business, work alongside experienced logistics professionals, and develop your career within a dynamic international logistics environment.