Key roles and responsibilities
Pre-shipment documentation
- Order processing:Receive and process export orders from overseas buyers, verifying all terms and conditions.
- Preparation of commercial documents:Create essential documents such as the commercial invoice, packing list, and declaration forms.
- Banking procedures:Handle banking requirements, including managing Letters of Credit (LC), Bills of Exchange, and following up on Bank Realization Certificates (BRC).
- Customs coordination:Communicate with Customs House Agents (CHA) to prepare the shipping bill and ensure customs clearance is handled properly.
Post-shipment documentation
- Courier management:Arrange for the prompt couriering of original shipping documents to the buyer and inform them of the tracking number.
- Record keeping:Maintain accurate records of all export files and shipping documents for audits and future reference.
- Logistics coordination:Work with freight forwarders and shipping lines to track shipments and ensure goods are delivered on schedule.
- Payments and incentives:Pursue timely payments from buyers and handle documentation for government export incentives and schemes, such as drawback and RODTEP claims.
Import management (raw materials)
- Sourcing:Facilitate the procurement and import of raw materials and trims, such as fabrics, that are used in garment production.
- Import documentation:Prepare and verify import-related documents like the Bill of Entry.
- Regulatory compliance:Ensure all import activities comply with the customs regulations of the destination country.
Operational coordination
- Stakeholder liaison:Act as a central point of contact, coordinating with overseas buyers, suppliers, banks, customs officials, and logistics partners.
- Problem-solving:Address and resolve any discrepancies or issues that arise with documentation or shipments.
- Inventory management:Collaborate with internal departments to track inventory and ensure adequate stock for manufacturing orders.
Required skills and qualifications
- Educational background:A bachelor's degree in a relevant field like Logistics, International Business, or Supply Chain Management is often required.
- Industry experience:Hands-on experience in import-export operations, particularly within the apparel or fashion industry, is highly valued.
- Documentation proficiency:Strong attention to detail and accuracy when preparing commercial invoices, packing lists, and other trade documents.
- Regulatory knowledge:In-depth knowledge of international shipping regulations, customs procedures, and trade compliance (e.g., DGFT and ICEGATE in India).
- Communication skills:Excellent written and verbal communication abilities to effectively liaise with various internal and external parties.
- Technical skills:Proficiency in standard software, such as MS Office, and familiarity with specific export/import software or ERP systems.
- Organizational skills:The ability to manage multiple shipments and deadlines effectively is crucial for this fast-paced role.
