Expert Support Engineer - Snowflake admin

Scope:

• This individual defines the 3-to-5-year technical vision for the enterprise data platform, functioning as the ultimate technical authority for Snowflake across the organization.

• The role involves driving enterprise-wide topology design, multi-region disaster recovery, and cross-organizational data monetization strategies.

• The individual will partner directly with VPs, C-level executives, and external vendors to solve unprecedented scale and business challenges

Technical Environment:

• Snowflake Platform Infrastructure: Multi-Cluster Warehouses, Resource Monitors, Storage & Compute Optimization, Time Travel, Fail-safe, Zero-Copy Cloning, Organization & Account Management, Replication Groups (DR).

• Automation & Scripting: Python (REST API automation, platform health checks), SnowSQL, Shell Scripting (Strictly for user lifecycle and administrative automation).

• Security & Identity Management: Hierarchical RBAC, SCIM Provisioning, SSO/SAML Integrations (Okta, Microsoft Entra ID), Network Policies (PrivateLink/VPC Endpoints), OAuth, Key Pair Authentication, Tri-Secret Secure.

• Governance & Compliance: Dynamic Data Masking, Row Access Policies, Object Tagging (for compliance and cost allocation), Secure Data Sharing, routine Access History & Audit Logging (ISO 27001 compliance).

• Observability & ITSM Integrations: Datadog, Splunk, PagerDuty, ServiceNow, Jira Service Management (ITIL incident, change, and problem management).

• FinOps & Platform Resilience: Cross-Region Failover operations, automated chargeback reporting, predictive compute scaling, warehouse right-sizing, auto-suspend/resume policies.

• DataOps & Infrastructure: Terraform (Infrastructure-as-Code), CI/CD pipelines for Snowflake object provisioning (GitHub Actions / GitLab), Git, 24x7 Shift Operations frameworks.

What you'll do:

• Define the Enterprise Roadmap: Dictate the architectural future of the Snowflake platform. Design hyper-scale, cross-cloud failover strategies and determine when and how to adopt bleeding-edge features (e.g., SPCS, Cortex, Native Apps) securely.

• Govern Executive FinOps: Own the platform's multi-million dollar compute budget. Design executive-level cost analytics and enforce strict financial governance. Lead contract renewals and capacity planning with Snowflake enterprise sales and TAMs.

• Mandate Enterprise Security: Act as the ultimate authority on platform access. Design the overarching ABAC/RBAC philosophy, mandate Tri-Secret Secure protocols, and ensure the platform exceeds global regulatory compliance standards.

• Lead the Platform CoE: Establish and lead the Snowflake Center of Excellence. Write the definitive enterprise standards for Infrastructure-as-Code (Terraform) deployments, API provisioning, and 24x7 operational playbooks.

• Resolve L5 Critical Escalations: Step in as the final technical authority during catastrophic platform events (e.g., regional cloud infrastructure outages, zero-day security vulnerabilities, or complete failure of replication pipelines).

What we are looking for:

• Bachelor's or Master's degree in Computer Science, Data Engineering, or a related technical field.

• 12 - 15 years of IT/Data experience, with 7+ years of Snowflake experience (operating at a petabyte-scale enterprise level).

• Recognized industry expert with a track record of designing multi-cloud or multi-region data topologies.

• Deep expertise in organizational FinOps strategies, legal data compliance boundaries, and executive technical communication.

• Demonstrated ability to lead organizational transformations, moving legacy enterprise systems to modern, decoupled data lakehouse architectures.

• Ready to support 24/7 including working in shifts

• Snowflake Certifications - Multiple SnowPro Advanced certifications expected.

Our Values

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All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.