Expert Software Engineer- Workday HCM

Veradigm is seeking a highly experienced Workday HCM Functional Consultant to join our Applications Management IT team. This is a senior individual-contributor role with broad ownership across the Workday HCM platform — spanning day-to-day administration, system enhancements, release management, and end-user support.

The ideal candidate brings deep hands-on Workday expertise, a consultative mindset, and the business acumen needed to translate complex organizational requirements into scalable, maintainable Workday solutions. You will serve as a trusted advisor to business stakeholders and a subject-matter expert within the IT team, driving quality, stability, and continuous improvement across Workday HCM.

HCM Administration & Configuration

• Serve as the primary Workday HCM administrator for Core HCM, Absence Management, Learning, Payroll Interfaces, Time Tracking, and Business Process Configuration.
• Lead functional analysis, design, and hands-on configuration of Workday HCM modules to meet evolving business requirements.
• Design, build, and optimize Workday business processes, security roles, condition rules, and reporting structures.
• Configure and maintain calculated fields, custom reports, and dashboards to support operational and strategic decision-making.

Stakeholder Engagement & Solutioning

• Partner with HR, Finance, Operations, and other business stakeholders to gather, document, and validate system requirements.
• Translate business needs into clearly scoped Workday configuration solutions, articulating design trade-offs and recommendations.
• Serve as the liaison between business stakeholders and technical delivery teams to ensure end-to-end solution integrity.
• Provide expert guidance on Workday capabilities and constraints to inform business process design decisions.

Release Management & Continuous Improvement

• Monitor Workday's bi-annual release schedule; proactively assess impact of new features and configuration changes on existing implementations.
• Coordinate release testing cycles with business stakeholders — including regression testing, UAT facilitation, and production deployment sign-off.
• Stay current on Workday's product roadmap and recommend process improvements based on newly available functionality.
• Identify opportunities to reduce manual effort, improve data quality, and increase user adoption through platform optimization.

Incident Management & User Support

• Own Tier 2/3 incident resolution across supported Workday HCM modules — diagnosing root causes, implementing fixes, and communicating status to stakeholders.
• Monitor, triage, and resolve support tickets submitted via the incident management system (ServiceNow, JIRA or equivalent).
• Provide timely, high-quality responses to user requests while managing competing priorities across multiple concurrent workstreams.
• Support off-hours maintenance windows or critical incident resolution as needed to minimize system downtime.

Documentation, Training & Mentorship

• Create and maintain thorough documentation for system configurations, business processes, and operational procedures.
• Develop user-facing training materials and deliver training sessions for new or enhanced Workday functionality.
• Mentor junior consultants and contribute to team knowledge-sharing, standards, and best practices.
• Support data validation, test case authoring, system testing, and UAT across project and enhancement initiatives.

Experience & Functional Expertise

• 8+ years of hands-on Workday HCM functional consulting experience, including at least 2 full end-to-end lifecycle implementations.
• Deep expertise across Workday HCM modules: Core HCM, Absence Management, Learning, Payroll Interfaces, Time Tracking, and Business Process Configuration.
• Strong command of Workday's functional architecture, data model, and business process framework.
• Proficiency with Workday reporting tools: standard reports, custom reports, calculated fields, matrix reports, and condition rules.
• Workday HCM certification(s) in one or more functional areas strongly preferred.