Expert - Operational excellence

Job Title: Expert †Operational Excellence

Objective: Drive operational excellence by identifying, prioritizing, and executing process improvement and automation opportunities that enhance efficiency, reduce costs, improve service levels, and enable sustainable business growth

Key Responsibilities

• Analyse business processes and identify opportunity for Automation and process improvement
• Translate identified opportunities into structured projects with defined scope, objectives, and expected benefits
• Drive continuous improvement and operational excellence initiatives
• Work closely with Operations teams to validate requirements, processes, and impact
• Partner with Technology/IT teams to design and deploy digital or automation solutions
• Lead end-to-end project implementation from ideation to rollout
• Manage timelines, milestones, risks, and dependencies
• Lead end-to-end project implementation from ideation to rollout
• Manage timelines, milestones, risks, and dependencies
• Ensure realization and sustainability of project benefits

Competencies

• Strong analytical and problem-solving skills
• Expertise in Process Automation / Process Improvement (PA/PI)
• Project management and execution capability
• Stakeholder management and influencing skills
• Knowledge of Lean, Six Sigma methodologies
• Exposure to automation tools such as UiPath and Power Automate will be considered an added advantage