Skill Set Requirements:-
Technical Skills (Minimum)
- Good computer navigation skills
- Strong PC skills, with knowledge of Microsoft Office, particularly strong in MS Excel
- Good knowledge of using Internet, web browser, search engine, etc.
Process Specific (Minimum)
- 1+ year; insurance experience is required for process
- Good typing speed with 25 WPM and 95% accuracy
Soft Skills (Minimum)
- Average oral communication skills and phone manner.
- Active listening skills
- Document Interpretation skills
- Customer Service Focus
Soft Skills (Desired)
- Self-disciplined and result oriented
- Team work/ Managing Self / Adaptability
- Ability to multi task
- Problem Solving
- Data gathering ability/ Eye for detail
Education Requirements:-
Graduate with at least 15 years of education
