Job Title: Operations Executive Documentation
Department: Operations / Academic Support
Location: Noida Sec - 125
Key Responsibilitie
- sReview and verify documents received from learners or Academic Counselors (ACs) for completeness and accuracy
- .Evaluate learner eligibility as per predefined academic and operational criteria and share verdicts accordingly
- .Prepare, format, and release offer letters for eligible learners within defined turnaround timelines
- .Communicate effectively with internal teams to ensure smooth coordination and issue resolution
- .Maintain and update records systematically using Excel and other data management tools
- .Perform essential data operations such as validation, filtering, conditional formatting, and basic analysis
- .Support daily operations by ensuring timely completion of assigned tasks and adherence to process SLAs
- .Exhibit flexibility with working hours based on business requirements, including rotational or extended shifts when required
.Required Skills & Qualification
- sBachelor's degree in any discipline
- .Proficiency in Microsoft Excel (Intermediate Level) - including functions such as VLOOKUP, XLOOKUP, conditional formatting, filtering, and pivot tables. Advance Excel is good to have
- .Good command over MS Word and Outlook for documentation and communication
- .Strong attention to detail and a keen eye for accuracy in data and documentation
- .Excellent communication and writing skills to coordinate effectively across teams
- .Ability to work independently under minimal supervision and manage time efficiently
- .Flexibility to adapt to changing business priorities and shift timings
.Preferred Attribute
- sPrior experience in operations, documentation review, or data management roles will be an advantage
- .Analytical mindset with the ability to interpret data and identify process-level gaps or discrepancies
- .Highly organized and self-motivated professional who values accuracy and accountability
- .Fresher candidates with strong intent to learn, a proactive approach, and a positive attitude are also encouraged to apply
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How to App
lyInterested candidates can share their updated CV at pria.jha@upgrad.co
m.While applying, please mention the following detail
- s-Total years of experien
- ceCurrent C
- TCExpected C
- TCNotice Peri
- odCurrent Locati
on