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Executive | Sr.Executive-Technical Services

Executive | Sr.Executive-Technical Services

walplast products pvt. ltd.
Fresher
Not Disclosed
  • Posted 19 hours ago
  • Be among the first 10 applicants

Job Description

  • Handle full range of technical sales support questions (products, process, or industry).
  • Independently handle Customer complaints with complete closure till claims.
  • Interface with customers to provide product information and instructions.
  • Provide backup support to other technicians & applicators.
  • Prepare and send work schedule for processing weekly reports.
  • Review technician reports daily for accuracy, appropriate detail, and completion.
  • Maintain documentation for internal cataloguing procedures and local standards.
  • Assist dealer, direct or end user service personnel in troubleshooting and diagnosing technical/application

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