Executive / Sr. Executive

• Monitors GDS refund queue, General invoicing, Invoice/Reporting adjustment, Credit notes,
• delivery of invoices timely, Interaction with customers on Fresh desk queries, BSP/ARC reconciliation
• Requirements and skills:
• Two to four years of work experience as Travel consultant or Credit controller
• Good knowledge of Refunds in GDS or Billing/Invoicing
• Good MS Excel skills
• English fluent (Written and oral)
• Graduate with any discipline

Skills Required:

1. Cryptic experience (manual) ability to write commands manually in Amadeus
2. Good communication skills
3. Knowledge of PNR creation steps
4. Ability to read PNR
5. How to open ticket images
6. Good knowledge of refunds, cancellations, or reissuance