Executive / Senior Executive Gold Loan

Job title: Executive / Senior Executive – Gold Loan

Location: North and east Region

Experience: 1–3 Years

Salary: 3 LPA – 5 LPA

Industry: Banking / NBFC / Financial Services

Role Overview

We are looking for an Executive / Senior Executive to handle Gold Loan sales, customer acquisition, loan processing, and customer servicing for the assigned location.

Key Responsibilities

* Generate Gold Loan business through field visits, referrals, leads, and local market activities.

* Acquire new customers and achieve assigned sourcing and disbursement targets.

* Handle Gold Loan applications, KYC, documentation, and processing from application to disbursement.

* Explain loan products, repayment terms, interest rates, and charges to customers.

* Coordinate with branch, credit, operations, and valuation teams for timely loan processing.

* Follow up with customers for renewals, top-ups, closures, and pending interest payments.

* Support follow-up of overdue accounts and collection activities as required.

* Maintain customer records and ensure compliance with KYC and company guidelines.

* Build strong relationships with customers and local business channels to generate repeat and referral business.

Key Requirements

* 1–2 years of experience in Gold Loan, Retail Lending, Banking, NBFC, or Financial Services.

* Gold Loan sales/sourcing experience will be preferred.

* Good understanding of loan processing, KYC, documentation, and disbursement*.

* Strong communication, customer-handling, and relationship-management skills.

* Target-oriented with willingness to travel locally for field sales and business development.

• * Knowledge of Gold Loan valuation/appraisal will be an added advantage.