Executive Representative

Company Description Oliveboard is a leading exam preparation platform in India, serving over 30+ million learners across 2,500+ cities and towns. The company specializes in coaching for banking and government exams through structured live class programs led by experienced faculty. Learners benefit from comprehensive tests and online study materials designed to simulate real exam environments. Oliveboard's proprietary AI engine identifies weak areas, personalizes practice, and helps improve outcomes, enabling students to prepare more effectively and confidently.

Role Description The Inside Sales Associate is a full-time, on-site role based in Bengaluru. This role involves engaging with prospective learners via calls, messages, and online channels to explain Oliveboard's courses and offerings, understand their exam preparation needs, and recommend suitable programs. The Inside Sales Associate will manage the sales pipeline, follow up on leads, convert inquiries into enrollments, and maintain accurate records in the CRM. The role also includes coordinating with internal teams to ensure smooth onboarding, addressing learner queries, and supporting high levels of customer satisfaction and retention. Regular achievement of sales targets and contribution to process improvements will be part of the day-to-day responsibilities.

Qualifications

• Strong Inside Sales and Lead Generation skills to engage prospects and convert inquiries into enrollments.
• Customer Service and Customer Satisfaction skills to respond to queries, resolve concerns, and build trust with learners.
• Account Management abilities to maintain relationships, track learner progress, and support renewals or cross-selling.
• Effective communication and interpersonal skills, with the ability to explain complex information in a clear, empathetic manner.
• Comfort using CRM tools, telecalling systems, and online communication platforms.
• Goal-oriented mindset with the ability to work with sales targets and metrics.
• Bachelor's degree in any discipline; prior experience in inside sales or EdTech is an advantage.