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Executive - Network - Deps Control - Express Logistics

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Job Description

FILING INFORMATION

Position

Executive - DEPS Control

Department

Express Business, Operations

Location

Mumbai

Band

2

Reports to

Manager - Network - DEPS Control - Express Logistics

ROLES & RESPONSIBILITIES

Key responsibilities

  • DEPS recording and control on daily basis to ensure NIL cases.

  • Monitor location/ Zone specific and customer specific DEPS. Identify GAP and share RCA.

  • Work closely with Operations, to ensure time to time closure and recovery of the DEPS Cases.

  • Coordinate with insurance company to ensure claim settle on time.

  • Issuance of COF to customer.

  • Credit Note working and closure

  • Track and drive for continuous improvement across all defined Goals/KPI/metrics.

  • Periodic and on time publication of DEPS performance data.

  • Deep dive into key areas to identify areas of improvement

  • Build a culture of ownership and empowerment within Team

QUALIFICATIONS & COMPETENCIES

  • Any graduate with 5+ years of experience in operations and process excellence.

  • Comprehensive and possessing analytical Skills

  • Exposure to operations planning.

  • Tech savvy, Problem solving, data-driven decision-making through the stakeholders

  • Team Building and Employee Engagement Capability.

  • Adaptability towards change management.

  • Stakeholder Management

More Info

About Company

DP World is an Emirati multinational logistics company based in Dubai, United Arab Emirates. It specialises in cargo logistics, port terminal operations, maritime services and free trade zones.

Job ID: 137927817