Overview
Performance & Reporting Lead - Commercial Sales
Responsibilities
- Develop and maintain an efficient service reporting framework
- Work with Capability leads to define and maintain Operational KPIs (and maintain them in Metrics Catalog)
- Lead Operational reporting governance
- Define and manage the process of data collection, storing and reporting, including BI dashboards development
- Provide key insights and analytics to Capability leaders, Consumer & Commercial leadership team on performance improvement opportunities .
- Lead Value Realization / Productivity process of Commercial Sales
- Enable delivery of Commercial value realization
- Work with Capability teams in establishing clear process of tracking across Sectors at detailed level
- Define methodology (Productivity, Cost Avoidance, Rev growth)
- Implement common framework across 100 + service offerings
- Develop and implement process of value realization collection and reporting
- Define automation opportunities
- Lead executive reporting including Commercial SVP, Commercial VP, Sector requests (quarterly) / or any other LT reports related to performance
- Lead Roadmap management including headcount reporting by capability / hub
Qualifications
Engineering, Post Grad (Preffered)
