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Perform monthly B2C/D2C invoice checks and validations to ensure accurate logistics cost reporting.
Monitor and recover shipments In Transit and RTO (Return to Origin) for timely clearance and issue resolution.
Track RTO shipments (undelivered, damaged, or short) and collaborate with warehouse teams to resolve discrepancies.
Oversee COD remittance and resolve paymentrelated queries promptly.
Prepare and report D2C logistics costs and B2C invoicewise logistics costs for accurate reporting.
Monitor weekly RTO damage and short delivery alignments, ensuring proper quality control and damage reporting.
Ensure timely communication with the finance team to facilitate smooth invoice bookings.
Manage shipmentlevel disputes with external carriers across platforms (In Transit, RTO Damage, Short, Not Received).
Perform prebilling validation and ensure accurate billing by carriers.
Conduct weekly followups via email and calls to resolve disputes and consolidate closures with logistics carriers.
Calculate and track logistics cost projections to support costcontrol initiatives.
Track dark store replenishment and lastmile costs, ensuring budget adherence and validation.
Job ID: 144804763