Executive - Inhouse processing

About the company

SBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the motto Make Life Simple inspires every initiative, ensuring that customer convenience is at the forefront of all that we do. We are committed to building an environment where people can thrive and create a better future for everyone.

SBI Card is proud to be an equal opportunity & inclusive employer and welcome employees without any discrimination on the grounds of race, colour, gender, religion, creed, disability, sexual orientation, gender identity, marital status, caste etc. SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work.

Join us to shape the future of digital payment in India and unlock your full potential.

What's in it for YOU

1. SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
2. Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
3. Dynamic, Inclusive and Diverse team culture
4. Gender Neutral Policy
5. Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
6. Commitment to the overall development of an employee through comprehensive learning & development framework

Role Purpose

Responsible for managing Branch Validation Process and relationship with branch specs & Performing User acceptance testing for newly launched changes.

Role Accountability

1. Ensure closure on branch validation and lien marking applications
2. Relationship building with partner banks
3. Billing for the process
4. Internal audits for process hygiene
5. Policy formulation in regular interaction with risk team and banks
6. Branch refreshers on change of policy
7. Channelize and distribute the daily volume to banks accordingly (SBI- Gurgaon and Chennai, SBI Associates & Partner Banks )
8. Inter department and intra department co-ordination w.r.t. the process
9. Launch and testing of new programs
10. Discussion on new programs launches
11. Ensure closure on Testing and rollout with in timelines
12. Collaborate with internal and external stakeholders for new changes
13. Ensure process documentation and compliance adherence

Measures of Success

1. Adherence to branch validation guidelines & company categorization guidelines rolled out by Risk function
2. Adherence to new program launch guidelines rolled out by Credit function
3. Process Adherence as per MOU

Technical Skills / Experience / Certifications

1. Knowledge of Origination process/tools
2. Understanding of credit policy framework

Competencies critical to the role

1. Analytical Ability
2. Innovation & Problem Solving
3. Detail Orientation
4. Process Orientation

Qualification

Graduate in any discipline

Preferred Industry

Banks, BPO