Executive - HR Operations

Job description

• At this level your work will typically focus on delivering quality customer service and continuously improving service delivery.
• Core activities and outcomes at this level may include:
• Investigate and respond to queries through various communication channels as appropriate
• Helpdesk: First point of contact for Capita managers and employees for queries
• Payroll: Inputting, processing and checking payroll transactions in a timely manner.
• Pensions: learn the rules governing the different pensions schemes and apply these when assisting customers and stakeholders
• HR Administration: Covers a broad spectrum of processes. Key activity is the managing of HR Operations tasks within Workday and supporting Onboarding activity.
• Learning: Content design, development and deployment.
• Resourcing: Sourcing, sifting and interviewing candidates. As well as coordinating assessments and the start of the onboarding