Company Description
The Indian Hotels Company Limited (IHCL) is a leader in hospitality, blending Indian warmth with global excellence. Its prestigious brand portfolio includes Taj, recognised as the World's Strongest Hotel Brand in 2024, along with SeleQtions, Vivanta, Ginger, and others that cater to a diverse range of experiences. Founded by Jamsetji Tata in 1903 with the iconic Taj Mahal Palace in Mumbai, IHCL has grown to encompass over 335 hotels in more than 150 destinations across four continents. As India's largest hospitality company by market capitalisation, IHCL is listed on the BSE and NSE, showcasing its global leadership in the industry.
Role Description
This is a full-time, on-site role for an Executive Housekeeper based in Mumbai. The Executive Housekeeper will oversee daily housekeeping operations, ensuring quality and adherence to standards. Responsibilities include managing the housekeeping team, maintaining cleanliness, coordinating laundry services, inspecting guest rooms, training team members, and ensuring excellent customer service. Additional duties include inventory management and ensuring compliance with safety and hygiene standards.
Qualifications
- Strong skills in Laundry management and maintaining high hygiene standards
- Excellent Communication and Customer Service abilities to handle guest interactions professionally
- Proven Organization Skills to manage housekeeping operations efficiently
- Experience in training and mentoring housekeeping staff
- Ability to supervise a team, attention to detail, and a proactive approach
