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Aster Medcity

Executive .Guest Relations

Aster Medcity
Bengaluru
0-3 Years
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  • Posted 29 days ago
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Job Description

Responsibilities:

  • Manage all aspects of guest services, including greeting guests, handling complaints, and ensuring guest satisfaction
  • Communicate with guests via phone, email, or in-person, providing information on services, amenities, and local attractions
  • Handle reservations, including booking rooms, managing cancellations, and modifying reservations as needed
  • Maintain guest profiles, preferences, and feedback to enhance the guest experience
  • Resolve guest problems or complaints, escalating complex issues to the appropriate department or manager when necessary

More Info

Job Type:
Permanent Job
Industry:
Health Care
Role:
Guest Relations Executive
Function:
Hotels/restaurants
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Aster Medcity

A world-class quaternary care centre with one Multispeciality Hospital and eight separate Centres of Excellence, Aster Medcity combines the best of talent and technology to provide holistic treatment with a multidisciplinary approach. Across the years, Aster Medcity aspires to evolve into a medical destination - one that attracts and nurtures the best talent, keeps upgrading technology as well as fosters research, education and a distinctive work culture that is ethically and socially relevant. Set in a soothingly beautiful 40-acre waterfront campus, Aster Medcity is a 670-bed quaternary care facility with one Multispeciality Hospital and eight separate Centres of Excellence in Cardiac Sciences, Neurosciences, Orthopaedics & Rheumatology, Nephrology & Urology, Oncology, Women’s Health, Child & Adolescent Health and Gastroenterology & Hepatology. The first quaternary care hospital in Kerala to achieve the coveted JCI (Joint Commission International) Accreditation – the gold standard in global healthcare, Aster Medcity also won the NABH Accreditation, first-ever NABH Award for Excellence in Nursing and Green OT (Green Operation Theatres) Certification by Bureau Veritas – all within one year of opening its door to the world. One of the most advanced healthcare destinations in India, Aster Medcity offers a comprehensive range of diagnostic and therapeutic technology to facilitate efficient and accurate treatment.

Job ID: 132224799

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Last Updated: 14-11-2025 07:03:35 AM
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