Main opportunities/challenges for this role
Your role will include the following areas: exam logistics, test day planning, post-test activities, test day staff / examiner allocation.
- Responsible for operational excellence in the planning and delivery of Distribution and other
examinations.
- Adhere to India Exams, global and board specific procedures, policies and ensure that procedural timelines are met.
- Responsible for compliant and secure storage of all required data and materials
- Provide required financial data as required to ensure an efficient, secure and appropriately controlled environment as per British Council s financial control standards
- Coordinate all resources efficiently, taking into account times of peak activity and factors which could influence operations, for example festivals and seasonal weather constraints
- Manage and ensure all storage of exams material and information is secure, compliant and meets all procedures and policies.
- Support Exams operations, logistics and exam delivery by supporting pre and post exams delivery.
- Co-ordinate first level communications with customers and vendors.
- Complete required financial tasks as per British Council Financial guidelines and provide accurate financial information when requested.
- Adhere to operations service level agreements & agreed turnaround times as per customer service standards
- To ensure compliance with all corporate standards (e.g. DISTRIBUTION audits, Quality, Control and Compliance, Equality, Diversity & Inclusion, Data Protection and Safeguarding as well as externally driven client requirements) and in line with agreed financial and non- financial targets.
