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Aster Medcity

Executive.Customer Care.Aster Whitefield Bengaluru

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  • Posted 12 days ago
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Job Description

Aster Medcity is looking for Executive.Customer Care.Aster Whitefield Bengaluru to join our dynamic team and embark on a rewarding career journey.

  • Responding to customer inquiries
  • Resolving customer complaints and issues in a timely manner
  • Providing information about products and services
  • Managing customer accounts and updating customer information
  • Following up with customers to ensure satisfaction
  • Providing excellent customer service and maintaining a positive attitude
  • Collaborating with other departments to ensure customer satisfaction
  • Documenting customer interactions and transactions
  • Excellent communication skills, both written and verbal

Role:Customer Retention - Voice / Blended

Industry Type:Medical Services / Hospital

Department:Customer Success,Service & Operations

Employment Type:Full Time, Permanent

Role Category:Voice / Blended

Education

UG:Any Graduate

PG:Any Postgraduate

More Info

Job Type:
Industry:
Employment Type:
Open to candidates from:
Indian

About Company

A world-class quaternary care centre with one Multispeciality Hospital and eight separate Centres of Excellence, Aster Medcity combines the best of talent and technology to provide holistic treatment with a multidisciplinary approach. Across the years, Aster Medcity aspires to evolve into a medical destination - one that attracts and nurtures the best talent, keeps upgrading technology as well as fosters research, education and a distinctive work culture that is ethically and socially relevant. Set in a soothingly beautiful 40-acre waterfront campus, Aster Medcity is a 670-bed quaternary care facility with one Multispeciality Hospital and eight separate Centres of Excellence in Cardiac Sciences, Neurosciences, Orthopaedics & Rheumatology, Nephrology & Urology, Oncology, Women’s Health, Child & Adolescent Health and Gastroenterology & Hepatology. The first quaternary care hospital in Kerala to achieve the coveted JCI (Joint Commission International) Accreditation – the gold standard in global healthcare, Aster Medcity also won the NABH Accreditation, first-ever NABH Award for Excellence in Nursing and Green OT (Green Operation Theatres) Certification by Bureau Veritas – all within one year of opening its door to the world. One of the most advanced healthcare destinations in India, Aster Medcity offers a comprehensive range of diagnostic and therapeutic technology to facilitate efficient and accurate treatment.

Job ID: 110010769