Position
Junior Executive/Executive
Level
Function
Supply Chain
Location
Jajpur, Odisha
Company
Jindal Stainless Limited
Accountability & Responsibilities
Accountability
Activities
Order Processing & Execution
- Validate and process customer orders in ERP system
- Coordinate with Production, Logistics, and Quality for order fulfilment
- Monitor order status from booking to dispatch
- Manage order amendments, cancellations, and returns
Customer Coordination & Service
- Act as SPOC for order-related queries
- Provide proactive updates on dispatch schedules and delays
- Resolve service-related issues in coordination with internal teams
- Track and improve OTIF performance
MIS & Reporting
- Prepare daily/weekly/monthly MIS reports (Order booking, Dispatch, Allocation, Inventory, OTIF)
- Maintain data accuracy and ensure ERP-system alignment
- Generate dashboards for management review
- Track KPIs such as order cycle time, fill rate, ageing orders, and service level
Data Analysis & Continuous Improvement
- Analyze trends in order inflow, demand variability, and dispatch gaps
- Identify bottlenecks in fulfilment cycle
- Support S&OP discussions with structured data insights
- Automate reports using Excel tools / BI dashboards
Key Challenges
- Managing high order volumes with tight delivery timelines
- Coordinating across multiple internal departments with conflicting priorities
- Handling last-minute order changes and supply constraints
- Ensuring 100% data accuracy in ERP systems
- Managing customer expectations during production or logistics disruptions
- Generating timely MIS despite incomplete or dynamic data inputs
Key Decisions
Made by Job holder
- Prioritization of orders in coordination with planning teams
- Escalation of supply constraints or service risks
- Structuring MIS reports and performance dashboards
- Identifying process gaps and recommending corrective actions
Recommendations to Superior
- Order re-prioritization during capacity constraints
- Process automation initiatives
- Policy changes in order booking or credit control
- KPI improvement strategies
Interactions
Internal Interactions
Sales & Business Development, Operations, Logistics & Dispatch, IT / ERP Team, Quality Department, CSP Team
External Interactions
Vendors
Skills And Knowledge
Educational Qualifications
Diploma/Graduate
Total Years Of Experience
1-5 years of relevant industry experience
Functional Skills
- ERP systems knowledge
- Advanced MS Excel (Pivot, Lookup, Basic Macros)
- MIS & dashboard preparation
- Basic understanding of supply chain & inventory principles
- Data analysis & reporting skills
Behavioral Skills
- Strong coordination & follow-up ability
- Analytical thinking
- Attention to detail
- Customer-centric approach
- Problem-solving mindset
- Ability to work under pressure
- Cross-functional collaboration
