We are looking for a dynamic and results-oriented Executive B2B Operations to join our growing B2B team. In this role, you will be responsible for optimizing end-to-end operations to ensure smooth and efficient order fulfilment across B2B channels. You will play a key role in improving service levels and supporting business through process efficiency and cross-functional collaboration.
You're Responsibilities-
You will be managing aspects of output in your area: Controlling performance, people management, metrics & process improvements.
- Oversee daily end to end B2B operations with Quick commerce(Q-Com) order fulfilment process while controlling and managing inventory and logistics.
- Ensure timely delivery (OTIFs) through coordination with logistics partners.
- Define and implement B2B operational SOPs for Q-com channels.
- Drive continuous improvement initiatives for order accuracy, speed and service levels.
- Lead cross-functional coordination with Revenue, Finance and Brand teams on PO fulfilment, marketplace inventory replenishment, inventory reconciliation & finance compliance.
- Customer experience Matrices reporting, improvement & closure of corrective actions.
- Preferred Qualifications-
- 3-4+ years of operations experience in a similar fast-paced process driven B2B Supply Chain, and Operations roles.
- Bachelor's degree in business administration or engineering background.
- Strong knowledge of FMCG fulfilment and inventory management.
- Good computer literacy: Excel, word and other relevant technologies
- Problem-solving capabilities, attention to detail and process-driven approach.
- Excellent communication skills with the ability to communicate and influence internally & externally.
- Team player who can facilitate successful project work, operating to deadlines.
