Executive Assistant to Managing Director

Key responsibilities:

MD's office and calendar

• Manage the MD's calendar, meetings, store visits and travel; prioritise time around festive, wedding, Gudi Padwa & Akshaya Tritiya-type peaks.
• Screen calls, emails and visitors; handle routine queries independently and escalate what needs the MD.
• Prepare the MD for each meeting with a short brief, relevant figures and background.

Business reporting and follow-up

• Compile daily and weekly snapshots from branches – sales, gold/silver purchases, scheme collections and key exceptions.
• Track progress on sales targets, campaigns and store projects (renovations, shifts, new formats) and flag delays early.
• Take minutes in internal, management, review and vendor meetings; circulate action points and follow up until closed.

Coordination across the business

• Act as the link between the MD and store managers, the purchase office, production/karigars, accounts and the marketing agency.
• Coordinate inputs for sub-brand, franchise and brand-activation work, including timelines and document collection.
• Support the planning of exhibitions, launches, customer events and VIP client visits.

Documents, correspondence and confidentiality

• Draft letters, emails, proposals and presentations in English and Marathi (Hindi a plus).
• Maintain organised records of agreements, licences, compliance renewals and important correspondence.
• Handle confidential matters – partnerships, financial information and family-business discussions – with complete discretion.

Stakeholder relations

• Liaise with banks, CA/legal advisors, industry bodies, suppliers, government programme partners and key customers.
• Maintain the MD's network of contacts and ensure timely follow-ups, greetings and invitations.

Special projects

• Own small projects assigned by the MD end to end – research, vendor comparisons, process notes or new initiatives.

Qualifications and skills

• Graduate in any discipline; BBA, BCom or MBA preferred.
• 3–6 years as an Executive Assistant, PA or coordinator to a senior leader, ideally in a family business, retail or manufacturing.
• Excellent written and spoken English and Marathi; Hindi preferred.
• Strong with MS Excel (sorting, pivots, basic formulas), Word, PowerPoint, Google Workspace and email/calendar tools.
• Highly organised, with the habit of tracking open items and following up without being reminded.
• Comfortable with numbers – able to read sales reports and summarise them clearly.
• Proven discretion with confidential financial and personal information.

Good to have

• Exposure to the jewellery, gold or luxury retail industry, or familiarity with terms like purity, making charges and gold schemes.
• Experience with ERP/billing software or CRM tools.
• Experience coordinating events, exhibitions or franchise/partner onboarding.
• Own two-wheeler or four-wheeler for travel between branches.

Personal attributes

• Mature, composed and well-presented; represents the MD's office professionally with customers and partners.
• Proactive problem-solver who anticipates needs rather than waiting for instructions.
• Respectful of the culture and values of a traditional family business, while open to new ways of working.
• Flexible during peak seasons and willing to work on festival days when required.

What we offer

• Direct exposure to how a growing, multi-brand jewellery business is run and scaled.
• A high-trust role at the centre of decision-making.
• Competitive salary based on experience, plus festive incentives.

How to apply

Send your CV and a short note on why this role suits you to [Confidential Information], with the subject line Application – EA to MD.

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Provident Fund

Location:

• Pune, Maharashtra (Required)