Executive Assistant To Director

Key Responsibilities:

Administrative & Executive Support

• Provide administrative support to Managing Directors and departments with minimal supervision.
• Manage Outlook/Teams requests and log tasks in ServiceNow.
• Handle travel arrangements, calendar management, event planning, and workspace reservations.
• Prepare correspondence, reports, and documents in line with company guidelines.

Client & Internal Coordination

• Act as a point of contact for internal and external stakeholders.
• Respond to queries, research information, and resolve issues requiring functional knowledge.
• Maintain confidentiality while managing sensitive information and documents.

Operational Management

• Support time and expense management, invoice processing (BuyNow), and procurement tasks.
• Assist in preparing internal reports, scheduling training sessions, and coordinating work shadow programs.
• Perform workflow management and provide guidance to junior administrative staff as required.

Project & Process Support

• Assist with special projects and initiatives as assigned by team leads.
• Conduct research, data collection, and prepare findings to support management decisions.
• Recommend process improvements and contribute to administrative efficiency.

Shift & Work Model

• Shift Timing: 5:30 PM 3:00 AM IST (8:00 AM 5:00 PM EST)
• Work Model: Work from Office (Monday to Friday)

Required Qualifications:

• High School Diploma or equivalent education with relevant training.
• Minimum 7 years of progressively responsible clerical or administrative experience.
• Proficiency in Microsoft Office (Word, Excel, Outlook, Teams).
• Strong verbal and written communication, organizational, and interpersonal skills.
• Ability to handle multiple priorities, work independently, and exercise sound judgment.
• Experience managing confidential information with discretion.

Preferred Qualifications:

• Associate's degree or equivalent higher education.
• Experience with Microsoft PowerPoint and Access.
• Familiarity with ServiceNow and corporate reporting systems.
• Relevant administrative or industry certifications.