Executive Assistant

Company Description

Sollu specializes in setting up and managing Intelligent Communication, Call Centre, and Engagement solutions. The company oversees the entire Customer Communication Lifecycle, delivering measurable outcomes for client organizations. Sollu focuses on enhancing efficiency and customer satisfaction through tailored communication management solutions.

Role Description

This is a full-time role for an Executive Assistant to the Founder based in Chennai, with flexibility for some remote work. The Executive Assistant will work closely with the Founder to ensure smooth day-to-day operations, drive execution across teams, and maintain overall organizational efficiency.

The role involves managing schedules, coordinating communication, tracking sales and team progress, and ensuring that priorities are followed through without delays. This is not a routine administrative role, it requires ownership, strong follow-up, and the ability to bring structure and accountability across functions.

Key Responsibilities

- Manage the Founder's calendar, meetings, and priorities to ensure effective time utilization

- Track sales pipeline, follow-ups, and closures to ensure no opportunities are missed

- Coordinate with teams daily and ensure tasks, deadlines, and commitments are met

- Conduct regular follow-ups with team members to track progress and resolve delays

- Prepare and share daily reports summarizing sales, team updates, and key issues

- Maintain weekly reports on performance, progress, and pending actions

- Monitor customer queries and ensure timely responses and issue resolution

- Manage communication including emails, calls, and internal coordination

- Track payments, expenses, and important financial due dates

- Support project execution, documentation, and overall operational efficiency

- Maintain CRM systems, task trackers, and business data accurately

- Proactively follow up on pending items and ensure nothing falls through the cracks

Qualifications

- Bachelor's degree in Business Administration or a related field preferred

- 2–5 years of experience in Executive Assistant, Operations, or similar roles

- Excellent organizational, communication, and coordination skills

- Strong follow-up ability and attention to detail

- Ability to manage multiple tasks and work in a fast-paced environment

- High level of ownership, initiative, and problem-solving ability

- Proficiency in Microsoft Office / Google Workspace and basic tracking tools

- Ability to handle confidential information with professionalism

- Prior experience in startup or high-growth environments is preferred

What We're Looking For

- Someone who takes ownership and ensures tasks are completed end-to-end

- Strong execution mindset with the ability to drive accountability across teams

- Comfortable working closely with the Founder and handling dynamic priorities

- A proactive individual who can bring structure, clarity, and consistency to operations