Provide comprehensive administrative support to assigned leaders, including scheduling appointments, managing email and mail correspondence, and organizing files.
Preparing materials for meetings, including presentations, reports, and agendas, noting minutes of the meeting and tracking the progress on actions.
Assist with the preparation of presentations and reports, emailers, including formatting, chart creation, and data analysis in Excel as per company standards.
Handle travel arrangements, including flight and hotel bookings, venue bookings, Group events, car hire, train bookings etc.
Expense reporting as per company policy and tracking the progress.
Utilize SharePoint sites to manage and organize documents and information.
Work with the senior leaders to support initiatives and projects to track progress and ensure timely completion.
Ordering business cards and company merchandise.
Raise purchase orders and manage the approval process.
Respond to and resolve enquiries and problems, judging when to pass complex queries on to or involve others.
Liaise with and build strong working relationships with colleagues across the wider business.
Provide feedback and recommendations for improvement of processes and systems.
Exercise discretion and judgment with respect to matters of significance and work collaboratively with others across multiple business lines and geographies.
Complete any other assigned tasks as directed.
Support other departments and team members, as and when required.
Dimensions of the job:
Prioritizes own workload
Work undertaken to meet required timelines
Handles more complex problems and issues
Knowledge & Experience:
Highly proficient in all Microsoft programs including MS Word, PowerPoint, Excel, Outlook and Adobe Acrobat
Excellent business English both written and oral
Knowledge of SharePoint, Microsoft Teams, Visio, InDesign, Basics of PowerBI, Microsoft Sway, would be an added advantage
Ability to handle multiple confidential/private information
In depth experience working in an administrative support role
