Exciting Career Opportunity International Voice Process (Healthcare

Join a leading healthcare BPO in Bangalore, providing international voice support to clients based in the US. This role involves handling customer queries related to healthcare services and ensuring high-quality service delivery in a fast-paced environment.

Responsibilities:

• Handle inbound/outbound calls from international (US) healthcare clients
• Provide information, resolve queries, and manage service requests professionally
• Document call details accurately and follow call handling procedures
• Maintain compliance with healthcare communication standards and data privacy regulations
• Collaborate with internal teams to ensure customer satisfaction

Eligibility Criteria:

• Graduate or undergraduate with excellent English communication skills
• Prior experience in international voice process (healthcare preferred)
• Willingness to work in US rotational shifts with rotational weekly offs
• Strong problem-solving skills and attention to detail