Examination Head - Operations ( EdTech)

About TeamLease Edtech

TeamLease Edtech is India's leading learning solutions company providing comprehensive services

across Universities and Corporates: We help Universities launch, run and manage their own Online

Programs, help Institutes improve the employability of their students through our skilling programs, and help Corporates upskill & reskill their workforce to improve productivity and build a talent supply chain. TeamLease EdTech provides a modular multi-modal classroom model of learning that works across multiple classrooms - Online, Onsite, On-Job, and Virtual to provide a seamless learning experience to the learner. TL Edtech has an exclusive partnership with 40 of India's largest Universities across 16 Indian states, trains 3.5 Lakh students on its platform through 9 Indian languages, works with 4500 corporates in their upskilling/skilling initiatives, and manages over 200 degree, diploma, certificate programs.

Key Responsibilities:

● Coordinate and manage examination schedules, and online conducting of examinations

● Ensure all exam-related activities adhere to established SOPs and institutional guidelines.

● Communicate effectively with internal and external stakeholders, including students, faculty, and examination staff.

● Oversee the distribution, collection, and secure handling of online exams

● Monitor examination processes to ensure compliance with regulations and prevent malpractice.

● Address and resolve examination-related queries and issues in a timely and professional manner.

● Assist in the preparation and validation of exam results, ensuring accuracy and confidentiality.

● Provide post-examination support, including handling student queries and facilitating retakes or supplementary exams when required.

● Maintain and update examination records and databases in an organized manner.

● Ensure that examination policies are clearly communicated to all relevant parties.

Qualifications:

● Any Bachelor's degree.

● Strong communication skills, both verbal and written, with the ability to interact confidently with various stakeholders.

● Ability to follow detailed processes and SOPs with precision and consistency.

● Excellent organizational and time-management skills, with attention to detail.

● Problem-solving skills and the ability to manage high-pressure situations calmly.

● Strong ethical standards and the ability to handle sensitive information confidentially.

Preferred Skills:

● Prior experience in exam management, student services, or educational administration.

● Familiarity with exam management systems or databases.

● Ability to work collaboratively in a team and independently as needed.