Event & Venue Manager

About 20 Downtown

20 Downtown is a premium heritage banquet in Churchgate that hosts weddings, corporate events, and private celebrations.

We're known for our elegant architecture, warm hospitality, and seamless event experiences from the first enquiry to the last guest leaving happy.

Role Overview

We're looking for an Event & Venue Manager to handle client walkthroughs, coordinate event-day operations, and ensure the venue runs smoothly at all times. This role combines event management, venue operations, and client-facing hospitality.

If you come from an event management / banquets / hospitality operations background, we'd love to meet you.

Key Responsibilities

Conduct venue tours and explain packages, pricing & amenities

Handle enquiries via phone, WhatsApp, email & walk-ins

Support follow-ups and booking conversions

Lead or assist with event-day coordination

Liaise with decorators, caterers, planners & vendors

Ensure the venue is guest-ready and visually perfect at all times

Coordinate with housekeeping, security & operations teams

Maintain enquiry logs, booking sheets & operational checklists

Requirements

13 years of experience in event management / banquet operations / hospitality operations

Strong communication & client-handling skills

Confident personality for walkthroughs & event supervision

Organised, proactive & comfortable in fast-paced environments

Willing to work weekends & event hours (weekly off provided)

Basic Excel/CRM knowledge is a plus

Salary

30,000 35,000 per month + performance incentives

Location

Churchgate, Mumbai

To Apply

• Email your CV to [Confidential Information]