Key Responsibilities
- Resolve customer queries professionally through calls, WhatsApp, emails, and social media channels.
- Manage order processing and tracking activities.
- Maintain customer records using CRM tools and Excel.
- Coordinate with logistics and warehouse teams for smooth operations.
- Ensure timely customer support and regular follow-ups.
About Company: We are an event planning & management company based out of South Delhi. We are into corporate events, private parties, and weddings. Our founder is a CA and lawyer, following his passion to grow his brand since 2018. He believes in growing with the people.
