Event Client Servicing Manager

Role: Event Client Servicing Executive

Dept: Client Servicing

Reporting To: Co-Founder

Company: Eventive Communications LLP

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Company profile:

Eventive Communication means inventive, effective and expressive. We are an one-stop corporate event solution. We organize from product launches to hi-tech conferences, curating and managing Intellectual properties to luxury automobile brand events, Indian classical music concerts/festival of maestros or rocking international bands, customer loyalty program, employee engagement, corporate annual days to sports days, R&R, mega star-studded shows, designer fashion shows, and more. Amalgamation of technology and creativity is our MAJOR USP. 

Job Summary :

This is a full-time on-site role for a Sr. Client Servicing Executive. The Event Client Servicing Executive will be responsible for managing client relationships, capturing and understanding event briefs, 

conceptualizing events, creating and delivering presentations, providing exceptional customer service, and account management. The role is based in Bengaluru. Traveling related to the projects/assignments will be there on an as-needed basis.

Educational Qualification: MBA Preffered or relavent / Degree or Post Graduation Degree (Marketing/Event Management/Media/Entertainment/Mass Communication/Advertising preferred)

Years Of Experience: 7 - 10 Years

Key Responsibilities:

• Handle end-to-end projects/small & large events

• Front end clients, develop new business relationships within the client organization, generate and negotiate new business from existing accounts for Eventive Communications

• Understand Clients requirements, modification instructions, project brief & event objectives

• Negotiating with clients & closing the deal

• Act as a bridge between the Client and the Operations & Creative teams

• Ensure the prompt and systematic servicing of all business inquiries

• Oversee end to end activities from lead generation to post event summary/report as needed to deliver flawless and memorable events

• Work in collaboration with Client Servicing, Operations & Creative teams to grow the events business

• Providing mood board as per the theme and sharing proper creative brief to the creative team is mandatory 

• Take empowered decisions regarding business negotiations

• Brand Management: Identify and analyze brands to partner with on various projects, understand 

competition, research and knowledge of current trends (marketing/lifestyle, etc.)

. Have handled team before.

. Should have create reports & PPT's

Key Skills:

A. Must-to-have Skills:

. Hands on experience from event agencies or corporate events.

. Client Services, Client Relations, and Account Management skills

• Experience in event conceptualiztion, providing mood board as per the theme and sharing proper 

creative brief to the creative team is mandatory

• Creating and delivering presentations

• Exceptional customer service skills

• Ability to build and maintain strong client relationships

• Excellent written and verbal communication skills

. Good interpersonal skills

. Good verbal and written English communications

B. Good to have skills

• Strong organizational and time-management skills.

• Responsible for deliverable within the TAT

. Ability to work under pressure

. Open to work during tight deadlines

Key Traits:

• Self-starter with high ownership and accountability  
• Strong problem-solving and solution-selling mindset  
• Ability to thrive in a fast-paced, small-team environment  
• Client-first approach with attention to detail  
• Resilient, target-driven, and adaptable 

Tools & Software:

• MS Excel 
• MS Word 
• Google – Sheets, Docs, Forms etc 
• Outlook Mail 
• Outlook – Excel, word, form 
• Other relevant tools or AI software for client servicing

Ideal Candidature:

1. experience in an event agency or corporate event company

• Has managed end to end clients & handle key accounts in event industry
• Proven track record of closing small, mid-to-large sized event deals  
• Hands-on experience in handling all hierarchy personnel &managing internal & external stake holders. 
• Understands the balance between client expectations and execution feasibility 
• Maintain reports, documentations, on time trackers
• Ability to manage a team & work during tough deadlines

What You'll Gain:

• Opportunity to work closely with leadership /founders and influence business growth  
• High ownership role in a growing organization  
• Performance-driven incentives structure  
• Exposure to diverse and high-impact corporate events 
• Practical learning in a fast-paced events environment 

Perks:

1. Career growth 
2. 5 day work week  
3. Insurance 
4. HRMS for smooth employee experience 
5. Awards – based on performance 
6. Incentives based on achievement 

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Other Details:

Nature of Employment: Full-time

Mode of Work: Work From Office (WFO,) 5 days

Shift: General Shift

Payroll/Working Company: Eventive Communications

Location: Kormangala, Bangalore

Regards, 

HR Team, 

Eventive Communications 

www.eventivecommunications.com